Dedicated to hotels and apartment managers, Usterka allows to quickly report technical faults.

Project goals

With Usterka, instantly report breakdowns, make repairs and delegate tasks to employees. Learn about the technology that will generate savings for your company.






UX/UI design
Android App Development
iOS App Development
Backend Development
App Maintenance
Landing page
Mobile Development


React Native
NoSQL db
Firebase (server less)

Report a problem in a few seconds.

  • Scan an individual QR code located on the device or point them manually from a predefined list of items.
  • The main feature lets you report a problem in a few seconds.
  • The rest is taken care of by the hotel staff
  • Usterka allows you to quickly accept notifications, delegate tasks to employees, document the work performed, as well as measure the time and labor intensity of the executed requests.

What was the scope of the project?

Building this product was based on the convention of simplicity, which provides all the necessary functionalities and allows for a wide range of personalization for an individual customer. The functions we have focused on are primarily reporting problems and receiving them on the side of the license owner.

What was the business outcome?

Usterka works all over Poland in smaller and larger locations. We service over 30 locations of various types. 98% of users switch to long-term subscriptions after the free trial period. Long-term cooperation with many entities proves satisfaction with the product.


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